Frequently Asked Questions
We want your experience with Divine Celebration Party Rentals to be simple, clear, and stress free. Below are answers to our most commonly asked questions.
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A 50 percent deposit is required to reserve your order. The remaining balance is due 7 days before your event.
Orders are confirmed once the contract is signed and the deposit is paid.
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Yes. We have a $250 minimum order requirement before delivery fees and additional charges.
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Yes. We offer delivery, setup, and pickup services.
Tents, inflatables, photo booths, and large items include setup. Tables and chairs are delivered stacked unless setup is added.
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Delivery fees are based on distance, order size, and setup requirements.
Orders outside of our standard service area (22304) may incur a long distance delivery rate based on distance and logistics.
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Delivery is scheduled within a route based window and confirmed the day before your event.
If you need a guaranteed delivery time, you can select Priority Delivery for an additional fee.
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We serve Alexandria, Northern Virginia, Washington DC, and Maryland.
If you are unsure if you are within our service area, feel free to contact us.
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Pickup is scheduled after your event within a designated window.
Items must be ready in the same condition they were delivered. This includes being free of decorations, trash, and food.
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Customer pickup may be available for select orders that meet our minimum requirements.
Pickup details, including location and timing, are provided after the contract is signed and payment is completed.
A valid ID is required and must match the name on the order.
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Payments are non-refundable.
If Divine Party Rentals cancels due to severe weather or unsafe conditions, a rain check will be issued for a future date.
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Customers are responsible for any lost or damaged items during the rental period.
A damage waiver may be included with your order to help cover minor wear and tear.
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Yes. Pickups scheduled after 5 PM may be subject to an additional fee.
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We do not accept checks.
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Yes, or you must provide clear placement instructions in advance.
A clear and accessible path must be available for our team.
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Additional fees may apply for stairs, elevators, long walking distances, or complex setups.
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Rental periods are based on your event timing and agreement.
Multi day rentals may be available upon request.
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You can request a quote directly through our website.
To complete your quote, we will need:
Full name
Email
Event address
Event date and time
List of items needed -
We offer select promotions for nonprofits, returning customers, and seasonal events.
Contact us or visit our special offers page to learn about current offers.
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We are here to help.
Contact Divine Party Rentals and we will be happy to assist you with your event planning needs.

