Adjustments can be made 3 days before your event
We typically set our delivery schedule 3 days before delivery, especially for the weekend. However, we try to be as flexible as possible, so contact us any time and we will do our best to accommodate you. We often can!
Payment is required at the time of booking to reserve your rental. The remaining balance is due 3 days before delivery.
We accept Visa, Mastercard, and Discover. We can also accept payments through Cash App & Venmo.
Yes! Most rentals can be booked for up to 2 days at a day and a half price rental (pickup at 10 AM). We also offer extended multi-day rental options-contact us today for details.
We understand that weather plays a big part on your plans for the bounce house. We monitor weather closely throughout our season and will contact you if we will not be delivering your bounce house. We will try to reschedule for a more convenient time, or we will issue a raincheck good for 1 year. Occasionally, we must pick up the bounce house earlier than expected due to impending storms. We will work with you to try and provide as much rental time as possible.
We recommend 5-6 children enjoy bouncing at one time. However, weight does play a factor. Larger kids should not jump with smaller kids to avoid injury.
No, we do not carry water slides. Because we are a small operation, we do not have the time or equipment to clean and disinfect water slides as required.
We require a 50% non-refundable deposit to secure your booking. This deposit guarantees your reservation and is applied toward the total rental cost. The remaining balance must be paid 3 days before your event date.
Yes, delivery services are available. Fees apply based on location.
Yes, customers may pick up certain rental items to avoid delivery charges.
Please contact us as soon as possible to reschedule delivery or pickup. Changes may be subject to availability.
The rental period is based on the duration selected during booking. Late returns are subject to additional $25 fee.
Yes, all items are thoroughly cleaned and inspected before being rented.
Yes, items should be returned in clean condition. A cleaning fee may be assessed if items are not returned clean.
Yes, we provide event planning services to help you create unforgettable celebrations. Contact us for more details.
Yes, we offer professional set-up and take-down services for your convenience, an additional fee is applied for this service, which varies depending on the items rented and the complexity of the set-up.
Contact us for a customized quote.
This ensures your event is ready on time and items are properly handled.
We provide set-up and take-down for items such as:
•Tents and canopies (included)
•Tables and chairs (fees)
•Bounce houses and inflatables (included)
•Photo booths (included)
•Concession machines (e.g., popcorn and snow cone machines) (fees)
We recommend having someone present during set-up to confirm placement and layout. For take-down, we request that all items be cleared of personal belongings, tables and chairs stacked.
All major holidays are subject to a $75 surcharge.
This applies to both delivery and pickup orders scheduled on the following holidays:
If your event falls on one of these dates, the surcharge will automatically be added to your total invoice.
Special Occasion Surcharge:
A $50 surcharge may apply to high-demand dates such as Valentine’s Day, Mother’s Day, Father’s Day, Graduation Weekends, Prom Season, Halloween, or major local events.
This helps cover extended hours, extra staffing, and priority delivery during busy times.
Deliveries or pickups scheduled before 10:00 AM or after 7:00 PM are subject to an additional $50 fee.
This ensures we can staff accordingly and provide safe, reliable service outside of our regular delivery hours.
Yes. All rentals require a signed rental agreement and waiver of liability before items can be delivered or picked up.
This agreement outlines responsibilities, safety rules, and terms of use to protect both you and Divine Party Rentals.
Yes. Customers are responsible for obtaining any permits, park permissions, or licenses required for events held in public spaces. Proof of permit may be requested prior to setup.
Yes. Divine Party Rentals carries general liability insurance.
If your venue, school, or organization requires proof, a Certificate of Insurance (COI) can be provided upon request. Please notify us at least 7 days in advance if a COI is required.
