Divine Party Rentals Privacy Policy
Effective date: September 9, 2026
Divine Party Rentals (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, contact us, request a quote, or use our party and event rental services.
1. Information We Collect
We collect personal information you provide to us, including:
Contact information: Your name, email address, and phone number.
Event and location information: Your event location, delivery address, and details needed to coordinate your rental.
Payment and billing information: Information provided when paying for services.
Booking and communication information: Your rental selections, inquiries, and other information you share with us.
Our website also uses cookies, as described below.
2. How We Use Your Information
We use personal information to:
Respond to inquiries and prepare quotes.
Process and manage reservations.
Provide rental services and coordinate delivery, setup, and pickup.
Process payments, deposits, and refunds.
Send booking confirmations and service-related communications.
Provide customer support and resolve disputes.
Maintain business records and meet applicable legal obligations.
Help prevent fraud and protect our business and customers.
3. How We Share Information
We may disclose personal information to service providers as needed to operate our business and fulfill your booking. These may include providers of payment processing, booking services, website hosting, and delivery support.
We may also disclose information when required by law, to respond to lawful requests, or when reasonably necessary to investigate fraud, enforce our agreements, or protect the rights, property, or safety of our business, customers, or others.
4. Payment Processing
We use Authorize.net to process payments related to our services. Payment and billing information is used to complete transactions, including deposits, rental payments, and refunds.
Payment processing may be subject to the payment provider’s own privacy policy and terms.
Please do not send full payment card numbers or card security codes to us by email.
5. Cookies
Our website uses cookies. Cookies are small files stored on your device when you visit a website.
You can manage, block, or delete cookies through your browser settings. Disabling cookies may affect the availability or operation of certain website features.
For questions about cookies used on our website, contact info@divinepartyrentals.com.
6. Information Retention
We retain personal information for as long as reasonably necessary to provide our services and fulfill the purposes described in this policy. This includes maintaining required business records, resolving disputes, enforcing agreements, and complying with legal obligations.
7. Information Security
We take reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
8. Your Choices and Privacy Requests
You may contact us at info@divinepartyrentals.com to request access to, correction of, or deletion of your personal information.
Depending on your state of residence and the laws applicable to our business, you may have additional rights concerning your personal information. We will handle applicable requests as required by law.
We may need to verify your identity before fulfilling a request. Certain information may be retained when permitted or required by law, including information needed to complete transactions, maintain required records, or resolve disputes.
If you disagree with our response to a privacy request, you may contact us at the same email address to request a review.
You may choose not to provide personal information. However, we may be unable to prepare a quote, process a payment, or fulfill a booking without information necessary for those services.
9. Children’s Privacy
Our website and booking services are intended for adults arranging events and rentals. We do not knowingly collect personal information online from children under 13.
If you believe a child under 13 has provided personal information to us, contact us so we can investigate and take appropriate action.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the effective date. We will provide additional notice when required by applicable law.
12. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
Divine Party Rentals
Alexandria, Virginia, United States
Email: info@divinepartyrentals.com
Website: divinepartyrentals.com